1. All prices include VAT.
  2. The client must be 18 years of age or older to hire an eBike/Scooter
  3. The Client has comprehensive travel insurance including Medivac cover.
  4. An 18+ID card or Driver’s License or Passport and Credit Card photo will be taken by eBikes Vanuatu.
  5. eBikes Vanuatu may refuse hire if in our opinion the client cannot control the eBike or Scooter or is under the influence of Alcohol or Drugs.
  6. Weight limit: The rider + carry luggage must not exceed 120kg per bike or Scooter
  7. The client agrees to return the bike at or before the time and date indicated on the contract.
  8. The client accepts liability for damage to or loss of or late return of their eBike or Scooter or any of its accessories.
    1. The client agrees not to ride the eBike /Scooter in saltwater whatsoever.
    2. The client agrees not to ride the bike in water deeper than 100mm or 4 inches.
    3. The client will ensure their eBike/Scooter is not left unattended without using the lock provided. Loss of eBike/Scooter will be the sole responsibility if the client.
    4. Over time charges for late returns are 1500.00 Vatu per hour or part thereof. There are no refunds for early return.
    5. eBikes Vanuatu reserves the right to charge for damages at our discretion up to replacement value. Undamaged condition means normal wear and tear and is accepted but does not include broken spokes, rims, bent rims, damaged frames, handlebars, seats, water damage from flooding or other parts from misuse and / or crashes.
    6. eBikes Vanuatu fleet is brand new as of 2023 and all bikes/scooters are checked and maintained on a daily basis.
    7. Health & Safety –  It is the client’s responsibility to check the bike/scooter at the start of the hire BEFORE setting out.
  9.  eBikes Vanuatu and its agents reserve the right to refuse to hire an ebike/scooter to any person who, in their sole discretion, fails to display a basic level of competency.
    1. The client realises the importance of wearing a helmet and that helmet should be worn correctly.
    2. The client understands that this activity may result in severe injury, including but not limited to spinal or head injury or worse.
    3. The client realises that this activity may result in hazards posed by other bicycles and traffic or road conditions.
    4. The client understands that there are NO bicycle lanes in Port Vila.
  10. Always ride on the RIGHT side of the road and obey all road signs and traffic signals (if any)
  11. Incidents – The client agrees to notify eBikes Vanuatu immediately of any accident, incident, theft or damage. If renting the bike overnight, the client will ensure it is kept locked, in a safe secure place, and dry. These bikes are desirable to THEIVES so take precautions.
  12. Test all the functions and practice before departing.
  13. WAIVER: Clients acknowledge and agree that eBikes Vanuatu has no control over the operation of the rental eBikes/scooters by clients. eBikes Vanuatu assumes no responsibility for and cannot be held liable for any personal injury, property damage, third party liability or other loss, accident, delay, inconvenience, or irregularity which may be occasioned either by reason of any wrongful, negligent or accidental acts or omissions on the part of the client or clients agents; any defect in or failure of any vehicle, equipment or instrumentality owned, operated or otherwise used by the client; any wrongful or negligent acts or omissions on the part of any other party not under the control, direct or otherwise of eBikes Vanuatu. The client indemnifies eBikes Vanuatu, its agents, directors and employees from and against any and all liability arising during the rental period. Clients acknowledge that they are aware of the risks involved with cycling but not limited to physical exertion, forces of nature, accidents, travel via any mode of transport, adequacy of medical facilities, or negligence on the part of employees, directors and agents or others of eBikes Vanuatu. Clients agree to be responsible for their own welfare and accept any and all risk associated with the activities they undertake. Clients acknowledge and agree that eBikes Vanuatu has the right to refuse hire for not executing this document or other required documentation correctly.


  • 120kg weight limit
  • One person per bike
  • Under 18’s to be accompanied by an adult
  • No beach riding or salt water
  • Avoid riding in thunderstorms
  • Maximum puddle depth = 100mm
  • Avoid the pot holes
  • Use the lock provided when bike unattended
  • Keep to the RIGHT hand side of the road
  • Be alert of other road users


Under 18s if applicable


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